811 Magazine Blog

Working Together to Improve Large Project Ticket Requests

Working Together to Improve Large Project Ticket Requests

Alicia Bailey, Principal/Owner at Sain Associates, and Bram Fuller, District Manager at USIC, recently presented at the Alabama Damage Prevention Summit about their experience working together on large project ticket requests. During a recent Alabama Damage Prevention...

Getting Back Up After Getting Knocked Down

Getting Back Up After Getting Knocked Down

Recently we talked with Molly Smith, Damage Prevention Manager for Louisiana/Mississippi for CenterPoint Energy about lessons learned from a busy hurricane season. As Molly was just settling in her new role as Damage Prevention Manager for the two states in the grips...

Enforcement: What Alabama Has Needed for Years

Enforcement: What Alabama Has Needed for Years

By Wallace Jones Director, Gas Pipeline Safety Alabama Public Service Commission For the last several years, Alabama 811 and the Alabama Public Service Commission have met with representatives of the Pipeline and Hazardous Materials Safety Administration (PHMSA) to...

Plant a Tree for Hope

Plant a Tree for Hope

By Almas Angeles, Keep Odessa Beautiful and Ketha Molina, Texas811/Damage Prevention Council of Texas In the midst of all the changes that the Permian Basin has encountered with Covid-19 and the decline in the oil and gas market, the folks in Odessa, Texas were in...

OHIO811 CSR’s Quick Actions Helps Someone in Need

OHIO811 CSR’s Quick Actions Helps Someone in Need

During a typical day, Customer Service Representatives (CSRs) at OHIO811 receive phone calls from excavators across the state to provide notification of an upcoming excavation project. CSRs interact with the callers to obtain information about their excavation...

Engaged Employees Work More Safely

Engaged Employees Work More Safely

By Larry Cole Ph.D. TeamMax The secret is out…engaged employees are more productive and committed to their place of employment both of which lead to increased customer satisfaction and net profits. Yes, and in your industry, engaged employees also work more safely. In...

Damage Prevention is a Team Effort

Damage Prevention is a Team Effort

By Michael Downes 811 Magazines Keeping communities safe as people live, work and play in the vicinity of underground utilities is a team effort, particularly when it comes to oil and gas infrastructure, according to Doug Beck. Doug, a pipeliner with Philips 66, has...

ZTEX Construction, Inc.  Growing in West Texas

ZTEX Construction, Inc. Growing in West Texas

By Michael Downes 811 Magazines A heavy civil contractor company is growing rapidly in West Texas, despite the COVID-19 pandemic that has slowed many aspects of the nation’s economy. ZTEX Construction, Inc. is a vertically integrated heavy civil contractor that...

Teamwork

Teamwork

By Roger Cox President, ACTS Now, Inc. This question has been asked by many locators and excavators, in many places and with different levels of frustration in their voices. “Why does this project have to be so aggravating?” The answer to the question always includes...

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